Payment policy
How money moves when you book on Tickits.pk — what we accept, when you're charged, and what happens to your payment details.
Accepted payment methods
- Direct bank transfer in Pakistani Rupees to the Tickits.pk account shown at checkout.
- Debit and credit cards — being introduced. When live, cards are processed by our bank's payment gateway.
We do not accept cryptocurrency, and we do not use third-party crypto-capable wallets.
Currency
Every price, fee and total on this site is in Pakistani Rupees (PKR). We do not convert currencies and add no exchange-rate margin.
What you pay
Your total is made up of the ticket price set by the organiser, a platform fee, and a payment-processing fee. All three are itemised on the order summary before you pay. No charge is ever added afterwards.
When you're charged, and when you're confirmed
For bank transfer, you move the money yourself and upload your receipt. Your booking is held while we verify it, and confirmed by email once matched — usually within a few hours during the day. A booking is only a ticket once you have that confirmation email.
If we cannot match a payment, we contact you. We do not keep money for an order we could not confirm — see the refund policy.
Card details and security
When card payment is live, card details are entered on the payment gateway operated by our bank and are processed by them. Tickits.pk never sees, handles or stores your full card number, expiry or CVV. We keep only the outcome of the transaction and a reference.
The whole site is served over HTTPS. Your booking details are stored on our own server, not in a public location.
Failed and duplicate payments
If a payment fails, no booking is created and nothing is owed. If you transfer twice for the same booking, we refund the duplicate in full including fees — that's a transfer mistake, not a cancellation.
Who holds your money
Tickits.pk collects payment on behalf of the organiser running the event. We hold the ticket money and pay the organiser their share after the event. That's why refunds are handled by us and you never need to chase an organiser yourself.
Questions about a payment
Email salam@tickits.pk or call 0321 4646146 with your booking reference (it starts TKT-).
Last updated 21 August 2026 · Questions? salam@tickits.pk · 0321 4646146 · @tickits.pk